Make note of the model number and machine access code (mac) address of your modem (it should be on a label on the modem). Call xfinity customer service directly. — hi folks, i just got my new xfi gateway modem in the mail today, and i've started setting it up, but i don't own a smartphone! It wants me to download the xfinity smartphone. — the best way to activate a business modem on the account is to reach out to one of our expert specialists. If so, you probably have the technical skill necessary to install and activate xfinity service with a getting started kit. But there are a couple of requirements we want you to know before. — i've purchased a new modem to replace my eol modem (also customer owned), but how may i activate it without using the app please? I have an old phone and also just. — there's another way you can activate xfinity internet without the app: You can do so online. This also works if you're activating xfinity tv. All you need to do is turn on your. Activate your new modem. At this point, most internet providers will require you to activate the new device using the information you collected in step 1. Some may require you to call them,. I bought a brand new cable modem off amazon. An xfinity approved cable modem. — i'm going to be getting a new modem, and in reading up on the modem, it says disconnect old modem, attach coaxial wire, plug in power wire and let modem go through. There are three ways that you can activate your modem. You can either use the xfinity app, use the xfinity web portal, or even just call xfinity customer support and someone will be able. — from there you'll type in your xfinity credentials and it'll automatically activate your new modem on your account. Once completed, you can connect the modem into the. — activating your new modem is simple and easy via the xfinity my account app! Download the xfinity app for free from google play or the app store. Sign in using your. Learn how to activate the modem or gateway you own using the xfinity app.
