— the sephora family of credit cards, issued by comenity bank, are store credit cards that earn extra rewards at the chain of beauty products stores. Why do you need my social security number (ssn)? How often should i update my password? I reported my card lost or stolen. Why can’t i sign in to my account? — this same thing is happening to me right now. This has cost me endless hours over 4 months to clear up. — sephora has captured the hearts of millions of beauty shoppers and is aggressively expanding across the globe. We dive into how sephora has succeeded in. — i got a hit on my credit report that someone attempted to open up a credit card at sephora. This was not me. How will i know when i get a reply? Why do i have to sign in to secure message center to access the reply to my message? Can i include attachments with my message sent through. Account security & information protection. Protecting your privacy and account security is our top priority — that's why we use. This site gives access to services offered by comenity capital bank, which is part of bread financial. — the comenity team has been working around the clock to restore service, but cannot provide an exact time for restoring full customer servicing capabilities.