Luv) (the company) is announcing. Luv) (the company) is announcing. Weblearn about the modernizations and upgrades southwest is implementing to improve your travel experience, such as assigned seating, digital bag tracking, faster wifi, and. Websouthwest airlines plans to invest more than $2 billion on enhancing its customer experience, the carrier announced wednesday, the same day it was named as. Websouthwest airlines has some lofty goals for 2023. Weblearn how southwest airlines is investing in improvements to modernize and simplify the customer experience, such as upgrading wifi, power ports, overhead bins, and more. Find out about the new fare product, wanna get away plus, that offers. Southwest airlines® ranks no.