Webin late june 2021, the ups store announced an expansion of its diversity ownership program. Formerly called the minority incentive program, the program initially launched in 2020 to equip underserved groups with resources to become a retail owner of the ups store franchise. A study of current operations and solutions for the future. The ups store franchise system has failed to. The fourth annual ups pulse of the online shopper focuses on understanding these changes and delivering insights into how retailers can take action to address what consumers want now and in the future.
