Webthe story of the united states postal service begins in 1775, when the continental congress named benjamin franklin the first american postmaster general. Webwelcome to usps. com. Webthe enigma of measuring postal service delivery time performance. In recent years, there has been immense public frustration with the u. s. Postal service (usps), mail delivery times, and overall service performance. Webexperiments with computerized mail delivery, a postal email service and methods to help customers pay bills online were all slapped down by powerful. The paper identifies major postal trends over the. Webfrom 1753 to 1774, as he oversaw britain’s colonial mail service, benjamin franklin improved a primitive courier system connecting the 13 fragmented colonies into a more. Weband as he explains, one of the most important figures in shaping the postal service was president franklin delano roosevelt. He was effectively the u. s.
