On the website, click you avatar in the upper right hand corner, choose subscription, then change your payment method. If you downloaded and. Verkkoas of yesterday (one month after hbo max became max), i was kicked back to a home screen where my only options are “renew subscription” and “connect. Verkkohere's how to find who bills you for max: Do one of the following: Go to max. com/subscription and sign in to your account. Verkkodetermining who bills your hbo max subscription; Instructions to pay through the hbo max website; Verkkohere you'll find who your subscription is billed through (top of screen). You can also check your bank statements or ask your internet, mobile, or tv provider if they bill. Verkkoit took over 30 minutes to get my account back. The hacker logged into my account and changed name, email address and password. I received a notice from max that there was a problem in roku processing my payment. I checked my payment information on roku and. You will absolutely never get a refund even if you activate it and cancel it within 5 minutes. They claim that it is made evident there are no refunds,.