Webas southwest turns 51 years old this week, the company celebrates its legacy of leadership with the release of leading with heart to give readers a behind. The survey asked consumers to rate brands. Websouthwest airlines ® ranks no. 100 out of 300 brands consumers in the u. s. View most positively for the company's products, services, and treatment of. Webthe habit is built around a central belief that so often, frontline employees are muted by policy or practices (i. e. , follow these rules), with leadership neglecting to. Weblearn about southwest's hospitality, culture, and employee experience, including quality training and development that drives progress and change. Webwhen this is reflected in workplace practices—such as giving employees the authority to manage their own work, placing value on working collaboratively and. Webwhether supporting our amazing customers or fellow employees at southwest airlines ®, our customer support & services (cs&s) representatives always answer the call!.