Verkkoas an fbi hostage negotiator, chris voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Verkkoin this class, the former fbi negotiator teaches your employees how to: Negotiate well to achieve more favorable outcomes in business dealings. Verkkoa negotiation can succeed or fail depending on how you frame your case. Chris walks you through the subtle art of perspective and how to understand a. Verkkothrough case studies and mock negotiations, voss illustrates what part each method plays in getting the most out of a deal. The sections are also reflected in a. Verkkothe first step to being a skilled negotiator—and finally “getting to yes”—is understanding the five basic stages of the process. Verkkofbi agent and one of the world’s top hostage negotiators chris voss, author of the book most recommended to me, never split the difference, officially. Verkkoas an fbi hostage negotiator, chris voss persuaded terrorists, bank robbers, and kidnappers to see things his way.
