The carrier blamed the problem on a third. Verkkoaccording to downdetector. com — a website that collects data and reports about such outages — there were more than 83,000 complaints by the time. Verkkoa major cellphone outage affected users across the us early thursday — even stopping some police departments from being able to receive 911 calls. Verkkothe outage hit cellphones, smartwatches and tablets that run on at&t’s network. Phones running on other carriers’ networks were in some instances unable to reach. Probe for $19. 5 million after a massive 2020 outage led to more than 20,000 failed 911.