Webwe’re here to help. Use our virtual assistant, or find the customer service route best suited for you. File a claim if your package is damaged, it’s been days since it’s been scanned,. Webwhether you have a question about a package delivery, need assistance with tracking, or want to inquire about shipping rates, speaking to a representative from. Webchoose from ups supplies like packaging, forms and labels. You can also swing by the ups store or our customer centers to buy packaging materials in person. Webyou can request we hold onto your package for you to pick up at a ups location. Get answers to all your questions using our virtual assistant, live chatting a representative.