Accessibility of providers, provision of information and of explanations, communication. Webthe public's highest rated component was timely access to care, followed by perceived respect and caring in its delivery, with decisions made in partnership among patients. Patient centered care requires that health care organizations and health care professionals actively understand what patients value. Webthe pcc guideline includes 65 recommendations organized by 5 dimensions: (1) knowing the patient as an individual, (2) essential requirements of care, (3) tailoring.