Verkkoin addition to the genius bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. Whether you make a genius bar reservation, visit an apple authorized service provider, or mail your device to us, you’ll get the expert. Verkkoif you’re bringing your device into an apple store or apple authorized service provider, you should also check whether you need an appointment. Whether you make a genius bar reservation, visit an apple authorised service provider or send your device to us, you’ll get the expert. Verkkoapple has made it increasingly hard to get a genius bar appointment. I have found trying to resolve issues via chat or over the phone, especially when the.