You can fix fios on demand issues using your fios remote by selecting menu > customer support > top support tools > fix fios tv issues , follow onscreen prompts you can also fix. Fix your vod issues with verizon's guided solutions tool. Find easy steps to troubleshoot and resolve common errors online. I decided to splurge and actually buy a vod offering, but got handed a jumbled, blocky mess of video without sound. All attempts to contact their customer service are met with silence and. — is your fios on demand not working, and you’re trying to find the best potential fixes so that you can get fios up and running quickly? — whether you’re already a customer or you’re just considering fios, we’re here to give you an overview of some of the common problems verizon fios customers encounter. All of a sudden my vod is not working. A message saying box is offline (vod 112)comes up on the tv. The stb still gets the guide and my internet service. — i just discovered that currently vod does not work if i was not in the 192. 168. 1. 1 range. I was 172. 16. 1. 1 when i was getting the error. Changed to the default, rebooted my. Fix set top box / remote control issues. Use this verizon troubleshooter to: Correct error codes and time display issues on your set top box. Fix unresponsive set top boxes. Press the tv’s power button. Ensure that the tv’s is firmly plugged into a working power outlet. See if the power outlet is controlled by a wall switch. If so, turn on the wall switch. The one demand functionality doesn't work. I get the dreaded oops something went wrong! Data unavailable error message whenever i try hitting the on demand button on the remote. — why is my fios box & router not working? Linking issues with the router:. Members online257k discussions42. 6k solutions. I have recently subscribed to hbo. — is verizon fios down? How to report a fios outage. How to fix fios wifi not working. How to fix fios no internet connection. How to fix slow fios internet speeds. — if your fios tv guide is not functioning properly, it might be because the device isn’t getting stable reception. It can also be because of: A weak internet connection. — then powercycle the entire system and run the system diagnostics again. Main menu > customer support > top support tools > fix fios tv issues. — both stbs are connected via coax. The services stopped working a few days ago. In the connected device status in the dashboard of the stbs and it said that it was unable to ret. If your streaming videos are buffering or even disconnecting on your verizon fios connection, it's time to fix that. Whether you're watching streams or live streaming yourself, speedify can help. — troubleshooting steps to try. Before calling verizon for help, try some brief fixes yourself. Replace the batteries to your fios far flung, as low batteries are a common. — here is the message text: Currently, this feature is disabled. I called the number and talked to someone in tech.