Facetime fixes for iphone, ipad & mac! By cullen thomas updated 03/05/2024. Webany time i try to make a facetime call or receive one, when either party hits accept it immediately disconnects and says call failed. i've tried updating to the. Causes of the problem. This article explains troubleshooting steps to get facetime working. Webthe most likely reason facetime is grayed out is that your iphone may be experiencing some connectivity problems. There are two things you can immediately. Webif you have trouble receiving calls in facetime, see the suggestions below. If you can’t receive calls from a specific person in facetime check to make sure the person isn’t. If you can't make or receive a facetime call on your iphone or ipad. Webuse a fast connection to avoid sound quality issues with facetime.