Webdevelop and monitor key performance indicators (kpis) for patient access. To ensure a high level of productivity and accuracy, patient access operations should. Webpublic reporting and pay for performance are intended to accelerate improvements in hospital care, yet little is known about the benefits of these methods of. Webpatient access can use accesskeys, new key performance indicators (kpis) developed by the national association of healthcare access management, to do the. Webthe patient access encounter sets the stage for the entire patient experience and has financial implications as well. Weblinking a hospital's value score with payment ensures that hospitals are rewarded for efforts to accomplish the institute of medicine's vision at least in the dimensions of cost,. Webin this study we addressed three questions: