Webcase management is being adopted nationally and internationally as a way to improve health outcomes related to complex illness, multiple chronic illnesses, and. Webthe national rn case manager certificate program is designed to prepare registered nurses for new and emerging case manager, care manager, and advanced care. Webcase management offers an exciting opportunity for nurses as they decide how best to serve their patients. This article discusses the role of case managers in the healthcare setting. The patient protection and affordable care act (aca) includes three primary goals: To decrease the cost and increase the availability of health. Webcase management is a collaborative process used to assess, plan, implement, coordinate, monitor, and evaluate options and services to meet individuals’. Collaborative process of assessment, planning, facilitation, care coordination, and advocacy. Facilitation among the client & family, health team, and.