It's shitty because you said you broke your phone on tuesday morning and moved the sim to a spare and then filed a claim saying it happened on tuesday. They say you don't have. My son was looking at an upgrade but his phone had a small chip in the top corner of the screen. Sent the phone in, got the new one. A few months went by & my bill was showing a $700 fee. Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the protection ® app by assurant ® to view plan details and file a claim. Your device will need to pass a visual mechanical inspection to qualify for enrollment. I filed a claim in feb 2021 damaged phone and shipped it to assurant with the same prepaid label and tapped it up. It shows delivered march 12th to their warehouse. If you have a tier 6 device, this can end up being a surprise charge of $600 on your phone bill that you'll be responsible for paying as tmobile or any phone carrier using. It should only be $5. This is actually the proper procedure. Thank you for taking the first step toward a greener way to get your device protection documents. I am going through the same thing. Hello, i am desperate for answers and limited on contacting because i don't have a phone currently. I used the mytmoclaim service through assurant and. File, track, or continue claim. Use chat to get answers to your questions or to connect with a live agent. You can also check out our faqs. I didnt have the money for the $150 insurance deductible so i waited until i did. Have your mobile number and device. I have met someone. I put in a claim 1 week ago today for a replacement phone from assurant, paying my deductible instantly via debit card. Has anyone else had to wait quite a while for assurant.
