Webto ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your ms info file and dxdiag file. Webis there a way to directly contact ubisoft support and not just submit a ticket? Sorry, this post was deleted by the person who originally posted it. [deleted] • 1 yr. To create a case you do the following: Log into your ubisoft account. Webubisoft offers various support channels, including live chat, phone support, and email. In this blog post, we will focus on ubisoft customer support email and explore how it can. Webaccess and manage your ubisoft support cases online, track the status of requests, chat with an agent, or submit new inquiries on the official ubisoft website. Webi submitted a support request in december because i wasn't getting any of the free login rewards (caches, santa suit, etc). The ticket sat completely ignored until 4 days ago. Webshare your videos with friends, family, and the world Webubisoft support response time. I opened an account & security ticket recently and had same day responses on most of my comments. One of their solutions for swift issue resolution is ubisoft support. There is a create a case option when you read.