Then i shipped my old device with this prepaid shipping label. When you trade in an eligible smartphone in good working condition within 30 days of activating your new smartphone, you may be. Attach the prepaid shipping label to the return kit. Give the kit to your mail carrier or drop off at a post office. Tracking is provided if you request a return box. They have two shipping. Return the device to at&t. Make sure you send your original device back within 30 days. If you don’t, you’ll be charged the balance on the device’s installment plan. Once you move your data from your old phone to your new one, you will use the. Javascript is deactivated in your browser. Please activate javascript in order to access this website. For me, the trade in kit came right in the box and is very clear telling you to use this label for the trade in. They don't include a return label for remorse. You have to go online or call to get. Need to receive a label. You can email to [email scrubbed] Backup your data and perform a factory reset of the old device. Visit the at&t return policy to: Learn about the at&t return period. Find out if your device is eligible for return or exchange. Get refund information for a return. Learn how to return your device or accessory within 14 days and get a refund or exchange it for a new one. Find out the return policy, how to prepare your device, and how to. It comes with a prepaid envelope with shipping label and a card detailing how to trade the old phone in. We will initiate your return or exchange by emailing you a prepaid shipping label to mail your device back. Call 800. 331. 0500. Head into a store. Make your return or exchange with the. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. If the returned equipment is damaged due to abuse, we may add a. The cellophane wrap box had a ‘here is how to send your trade in’ sheet but the bubble wrap sleeve box didn’t have anything like that. Both boxes had a single usps label, although they.
