Dispatchers receive incoming emergency calls, assessing the situation quickly and accurately to determine the appropriate response. Webthe country’s leading organization on 911 dispatch centers, the national emergency number association, has set a target for centers to answer 95 percent of. Webthe goal of tacoma fire communications is to facilitate the mission of the tacoma fire department. Timely receipt and triaging of emergencies using. Webthe dispatchers were in perpetual motion: Answering 911 calls, typing madly on their keyboards and relaying information to troopers via the police radio. Webthe way a dispatcher delivers information to police can prime an officer on how to respond, including the decision to use deadly force. Webthe dispatchers were in perpetual motion: Answering 911 calls, typing madly on their keyboards and relaying information to troopers via the police radio. Webwhen a 911 call for service is received, dispatch center staff need to make quick decisions about which agency—law enforcement, fire, or emergency medical services (ems)—will.